Searching for and viewing stories and responses
Viewing and searching for stories within the scope of your subscription is a fundamental task on Care Opinion.
A good place to start is your subscription stories page. Here's how this page looks in the NHS Lanarkshire subscription:
When you view this page in your own subscription, you'll most likely see four tabs, as follows:
All stories: this tab shows all the stories within the scope of your subscription, along with the story progress, the criticality score and the number of reads by public users
Unread: stories within your subscription which haven't yet been read by any of your subscription members
Without response: stories within your subscription which don't yet have any response from a member of your subscription
Change promised: stories for which someone in your subscription has promised a "change planned", but which doesn't yet have a "change made"
Note that on any of these tabs, you can filter down to just the stories you need by selecting "search within your stories" just above the tabs.
This will allow you to enter a search term. You can also just click open the search area and select the search button to go to the search page and develop a search from there.
When you use Care Opinion as a member of staff in a health/care organisation, you will almost always want to be logged into your subscription.
The "scope" of your subscription determines which stories and responses you can respond to, report on, be alerted to, and so on.
Although we refer to these as "your stories", bear in mind that
- each story actually belongs to the person who wrote it
- each story may be read, responded to or use for learning and change by other organisations apart from yours
Last updated 19/01/2021