In this webinar we will look at the research on what makes a good response and share the best practice framework to help you feel confident writing responses. This will include discussing what you think people might want from a reply, showing feedback has an impact of service delivery and service improvement, and all the practicalities for posting a response on the Care Opinion Ireland site.
This session is great for new responders.
To watch the session back, please see the recording below and also the slides are available to download:
🖥️ View the presentation slides here 👇
Responding~webinar~April 25.pdf
🎬 Watch back the recording of the webinar here 👇
Recording of the session
For more helpful information on responding on Care Opinion: CLICK HERE
How to Respond Well to Stories
How to Respond Well to Stories https://patientopinionie.blob.core.windows.net/profile-pictures/22c10a08-280f-4dc9-81d9-edf140280af2.jpeg Care Opinion Ireland 01 254 9390 https://www.careopinion.ie /content/ie/logos/co-header-logo-2020-default.pngUpdate from Care Opinion Ireland
Posted by Tracy Molloy, Subscriber Services Manager, Support Services, Care Opinion, on
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