I attended today for a follow up appointment. My appointment time was 10 am I arrived around 9.40 booked in and waited in the large waiting room to be called by my number. After a period the screen showed a minor delay in the clinic. Then changed to 106 minute delay. I was already an hour past my appointment. Eventually I was called up to the next waiting are around 11.30. I was then advised there would be a further delay. The waiting room was full and lots of people standing in the hall. Eventually at 12.30 I was called, though the person that was called before me had a 10.30 appointment. There was a doctor standing for 30+ minutes waiting on a room to see patients ( not the doctor I seen)
I feel that the opd was very poorly organised and having delays of 2 + hours is unfair on patients and Doctors.
I was told by a staff member that "that clinic always runs way over" so if you know this then why book in so many people if there is limited waiting areas and examination rooms.
"OPD Galway university hospital"
About: University Hospital Galway University Hospital Galway Galway 0802-3200
Posted by Very patient (as ),