"Nursing support good but no-one to greet me in reception"
Posted by Wells (as ),
I have been receiving nursing support from the staff in Summerhill Lodge the last number of months whom I cannot thank enough for helping me on the road to recovery which at times I found very difficult. I have since started seeing a counsellor which is also helping me.
I just find it very strange that when I walk into the building there is no receptionist to inform staff i'm here. On a few occasions, I have been left standing waiting for someone to approach me and I find I become very anxious and agitated while waiting especially when others are in waiting area also. From speaking to other service users they would find this to be the same.
The care I'm getting from my nurse and her fellow colleagues always to be excellent and a great support to have in our community.