"Feel like I am not understood"

About: Sligo Leitrim Mental Health Services

(as the patient),

I feel there is great people working up there in mental health team sligo very intelligent group. But i do feel very confused about how it runs. I've just been asked a bunch of questions on my second visit with no help for me on my lowest days just a lot of questions and no therapy.

I really wanna talk out stuff and get to work on myself soon as i can. I always feel on the clock up there and sense the anxiety knowing the place gets through a lot of people every day, due to high demand.

You can just sense they are very busy and I'm aware alot about that. I think there are great doctors just being given alot to deal with,  I guess due to the epidemic in the condition.

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Responses

Response from Joanne O'Halloran, Clinical Psychologist, Sligo Leitrim Mental Health Service, HSE

picture of Joanne O'Halloran

Dear Sligo356,

Thank you for taking the time to post your feedback on your recent experiences attending the Sligo/Leitrim mental health service.

I am sorry to hear about your experience of our service and I would really like to discuss this with you in more detail. It is true that we are a busy service but it is very important to us that we are meeting service-user needs as best we can.

I hope you contact me so that I might be able to provide support and guidance. Please email me directly at joanne.ohalloran@hse.ie in confidence.

Thank you for taking the time to provide your feedback and once again I do apologise that your experiences have not been positive.

Kind regards,

Joanne O'Halloran

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