Let just the right people across your organisation see what people say about their services. Involve front-line staff and build pride in services. Respond online to show how you are listening and acting on what your users tell you. Use recent experiences to drive innovation and improvement from the bottom up.
We’ll focus your subscription on feedback about the services you provide, and you’ll get the following benefits, in addition to training, support and networking events provided by Care Opinion’s passionate and experienced team:
- See what your patients, users and carers are saying about your services (on both Care Opinion and NHS Choices)
- Respond to feedback in public online: explain how you provide services, why things are done a certain way, or what you have recently changed about a service
- Show people – including your commissioners – how you are using patient experiences to improve services
- Identify particular issues of concern and easily create reports about particular services or issues
- Involve managers and front line staff at no extra effort or cost with our email alerts
- Show your users you take feedback seriously by bringing real-time feedback onto your own site with our feeds or easy to use widget
But don’t just take our word for it: see what other subscribers say about their experiences of working with Care Opinion