What do I need to know?

It may be that you have unanswered questions and queries about Care Opinion. If so, the pages and resources below will help you. They provide more information about who we are and how your Trust can use Care Opinion to collect feedback from service users and carers about your services.

About Care Opinion

Frequently Asked Questions

National mental health roll out programme
For more information about how we intend to engage mental health trusts, partner with charities and support trust staff in implementing Care Opinion see our roll out programme. This document also details how the Department of Health expect trusts to use this new form of service user involvement.

Why does it matter?
What is the value for trusts in engaging with web-based service user feedback?


What does my boss and board need to know about Care Opinion
We know that when you speak to your boss and/or board, there are certain things they will want to know. We understand that they will be concerned about the potential risks and will want to know how this fits with their obligations to consult with the public. See here for some more information for your boss and board.



If you have any more questions, or would like to speak to someone about Care Opinion, please e-mail Amy or call her on 01142 816256.