Healthwatch is a new independent consumer champion created to gather and represent the views of the public. Healthwatch works at a national and local level to make sure that the views of the public and people whom use services are taken into account. Healthwatch aims to ensure that the views and experiences of users of health and social care services are heard and taken seriously at a national and local level.

As the leading independent web based feedback platform service for health and social care, Care Opinion is a vital tool for every Healthwatch that wants to see how services  are engaging with local citizens. We are the first place to take real time feedback to help those services to improve.

Care Opinion and Care Opinion compliments your existing engagement activities by providing direct and immediate feedback about your local services, and gives you the ability to monitor the responsiveness of your local health and social care services.

Subscribing to our services will give you access to our training and support, which will help Healthwatch staff hear local views about services, produce reports, and provide information on service performance and service user views.

We offer subscriptions at two different national levels, specifically tailored for Healthwatches.

Our basic subscription offers reports and access for up to 10 members of staff and/or board members. Our enhanced subscription package is for Healthwatch organisations that want to use our platforms as an integral tool in their local engagement strategy. Details of this package are available to download below:-

Our current Healthwatch subscription offers are available to download - Care Opinion Healthwatch offer 2014.

Please navigate to our Apply for a Healthwatch subscription sign up page in order to take advantage of our recent offer to subscribe to the end of March 2015. For more details on the work between Healthwatches and Care Opinion, please call Tim Hunt or Andrew Crooks on 0114 281 6256 or email