"Mental health services Donegal"

About: Donegal Mental Health Services / Adult Mental Health Services Sligo/Leitrim Mental Health Services

(as a service user),

I attended the gp in September 2021 and asked to be referred for adult ADHD diagnosis. The referral wasn't sent as I waited a few months and called numerous times and I was assured it had been sent to Donegal Mental Health services. This took over a year and many phonecalls and in person requests I finally attended an appointment with Donegal Mental Health services in early 2023 around March/April. I have rang Sligo Adhd clinic around 6 times over the past number of months( they have been so helpful). They haven't received any referral from this department.

I have called so many times and there is never any answer from HSE mental health services. This is appalling due to the nature of this clinic. I have struggling all my life with this condition and I feel it is unacceptable that my referral hasn't been sent. It is very sad to think of the outcome for patients and family members of patients that are trying to contact this clinic. 

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Responses

Response from Paul Cartin, Principal Social Worker, Adult Mental Health Service, Donegal/Sligo/Leitrim Mental Health Services 8 months ago
We are preparing to make a change
Paul Cartin
Principal Social Worker, Adult Mental Health Service,
Donegal/Sligo/Leitrim Mental Health Services
Submitted on 20/10/2023 at 15:52
Published on Care Opinion on 26/10/2023 at 09:22


Hi

Thank you for your feedback and I was sorry to hear that the level of service you received was not up to the standards set by Donegal Mental Health Service. You do not mention in your post the team you attended. As we have four Community Mental Health Teams in Donegal, if you would let me know which team, you attended; I will follow up with them to establish the status of your referral. Once again, thank you for providing this feedback as it will ensure that this issue is rectified and we can learn from your experience.

Regards

Paul Cartin

Principal Social Worker

Mental Health Service

St Conals Campus

Letterkenny

Donegal

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