Care Opinion

My experience with ballymote primary care team

Posted By feelingforgotten

"My experience with ballymote primary care team"

About: Sligo Leitrim Mental Health ID service

(as a service user),

I was forgotten about and my referral wasn't passed on to the appropriate team. I feel let down and disappointed and like I don't matter. My life is greatly affected by the issue I went to see them  about and after 6 months I chased them for an update which is when I found out there had been an oversight and I was forgotten about and that my waiting period was about to begin all over again. Let down, disappointed, ashamed to name a few of the emotions I felt

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Responses

Response from Martin Jones, Alcohol & Substance Misuse Service Manager, Sligo Leitrim Mental Health Services, Health Service Executive 13 months ago
Martin Jones
Alcohol & Substance Misuse Service Manager, Sligo Leitrim Mental Health Services,
Health Service Executive

Manage the Sligo / Leitrim Alcohol & Substance Misuse Service

Submitted on 25/08/2023 at 16:19
Published on Care Opinion at 16:19

picture of Martin Jones

Dear feelingforgotten,

I am very sorry to hear that you feel let down, disappointed, and ashamed during your referral to the mental health services. I would like to pass your feedback on the part of the service that is most relevant to your situation. Thank you for posting your story and I wonder could you let me know a little more about your referral so that I can do this? Also, if you wish to do so, please telephone me on 086 022 6972 and I can make sure that your feedback reaches the right team.

Kind Regards,

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