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"Poor nursing care in A & E and Mental Health Unit Sligo"

About: Sligo General Hospital / Emergency department Sligo/Leitrim Mental Health Services

(as a service user),

Two weeks ago I called my own Ambulance calmly to get a CT scan. I underwent a craniotomy in June 2020 and was experiencing inflammatory headaches. 

I was triaged by a nurse in Sligo. 
I sat up in A & E in a chair waiting to be seen and I was eventually seen by one of the Drs who was amazing. 

I was very thirsty and requested water from a nurse and they ignored my request. I became very distressed by this. The day got worse and worse and I was interrogated by several doctors where I had been reassured by the first one. The other doctors were not great listeners:

I fell to the floor due to chronic fatigue. I was told that I had to stand up to sit in a wheelchair. I needed to urinate and due to lack of assistance I urinated in my dress in a wheelchair. Nappies were virtually flung at me. 

It was unbelievably traumatic. The behaviour of the particular nurse should be reviewed in my opinion. 

Eventually I was given a bed in the mental health unit and stripped of all my belongings. I told a nurse I was on my period and she searched my Ted Baker bag for underwear and she picked a pair containing my own dry blood instead of a fresh pair. That was disgraceful and inhumane. 

I work in human rights  and feel like i was not treated like a human in Sligo A & E. 

 

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Responses

Response from Martin Jones, Alcohol & Substance Misuse Service Manager, Sligo Leitrim Mental Health Services, Health Service Executive 15 months ago
Martin Jones
Alcohol & Substance Misuse Service Manager, Sligo Leitrim Mental Health Services,
Health Service Executive

Manage the Sligo / Leitrim Alcohol & Substance Misuse Service

Submitted on 23/02/2023 at 10:37
Published on Care Opinion at 10:37


picture of Martin Jones

Dear pyxisy99,

I am very sorry to hear that you felt treated without dignity and respect during this time in moving between different health services. I can assure you that it would never be our intention that anyone would be looked after without full care and compassion. I appreciate that you have given this feedback anonymously, however, if you would like to discuss these issues further please get in touch with me at 086 022 6972.

Kind Regards,

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