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"One goal: to help you feel better"

About: Sligo Leitrim Adult Mental Health Inpatient Unit Sligo/Leitrim Mental Health Services

(as a service user),

I spent time recently in Sligo Leitrim Adult Mental Health Inpatient unit. The unit is very modern and everyone has their own room. All the staff from doctors to the cleaning staff treated everyone with respect. The recent addition of a social worker to the unit is invaluable as she can help you with  forms etc and dealing with organisations when this is beyond your capabilities.

All the nursing staff are extremely approachable and always available to talk and listen. However a noticeboard with the days key consultants, key nurses etc which could be updated at the start of each shift would be helpful as sometimes you don't know your key worker and you might be too shy to ask.

It would also be more helpful if the nurses name badge are larger as the existing one is too small and with the masks its makes recognising people more difficult. You have a weekly team meeting which can be very daunting but when your key worker goes through any queries you have beforehand it makes the meeting less stressful.

The beauty room in the unit is great as it allows you to feel good about yourself when your self esteem in general might be quiet low, staff are always available for blow drys etc. The OT's are a very important part of the team however the same timetable runs every week so if you are there for a while it gets boring, so I think they should also take into consideration some extra classes for those who are in the unit for a while. The weekend is extremely long and sometimes it feels like time is going backwards, so if possible extra activities should be included to shorten the weekend.

I would say my experience in the unit was very much  a positive one as everyone working there has one goal that is to help you to feel better

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Responses

Response from Noel Heraghty, Clinical Nurse Manager 3, Adult Mental Health Unit, Sligo Leitrim Mental Health Service 4 months ago
We are preparing to make a change
Noel Heraghty
Clinical Nurse Manager 3, Adult Mental Health Unit,
Sligo Leitrim Mental Health Service

Nurse Manager in the Adult Mental Health Unit

Submitted on 07/08/2022 at 17:31
Published on Care Opinion on 08/08/2022 at 09:18


Dear Getwell,

Thank you for your comments about your recent admission to our inpatient unit. You describe it as a positive experience with the assistance of various members of the care team.

In relation to the notice board, Our "kiosk" is in operation but requires updating and repair to enable service users know who their team is for the day. I will follow up on this matter and hope to have it resolved soon.

Your feedback regarding activities on the unit is important to us and I will discuss this with our resident Occupational Therapists and Nursing staff. Service users also have the opportunity to raise these issues at the Saturday morning meeting on the unit. Thank you again for sharing your story on Care Opinion

I wish you well on your recovery,

Noel Heraghty

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Getwell (a service user)

Dear Noel,

Thank you for your positive response. I agree with you about the Saturday morning meetings which are extremely helpful but I had to leave the unit to realise what changes I would recommend.

It would be brilliant if the kiosk was updated to include your key workers.

What was is opinion on the larger name badges as it would be great especially at the moment with the masks which makes identifying nurses difficult as the current name badges are small.Also when you are admitted to the unit at the beginning its difficult remembering nurses names with so many new faces its a bit overwhelming?

You should be very proud to be a manager in the unit as all the nurses and occupational therapists are so caring and cant do enough to help the service user in their recovery journey.

Thanks

Getwell

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