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"Mental Health and drugs through CAMHS to adult services"

About: Donegal Mental Health Services / Addiction Services Donegal Mental Health Services / Child and Adolescent Mental Services

(as a parent/guardian),

Our child struggled most of teenage life with life itself, then got into drugs and drink. Life was very much up and down. Been attending CAMHS which felt like a complete disaster.

Moved to adult mental health team and was assigned a fantastic counsellor through the drug and alcohol services. Since making the connection with this wonderful counsellor my child is now in a very different place.

These services are invaluable to everyone who needs them and must remain open and available even with COVID-19. 

I feel face to face is the only way someone can make progress.

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Responses

Response from Clinical Nurse Manager 3, Mental Health & Addiction Services, Donegal Mental Health Services 7 months ago
Submitted on 30/11/2021 at 16:07
Published on Care Opinion on 01/12/2021 at 09:16


Dear Parent

Thank you very much for sharing your opinion on the service that your young person has received in the Alcohol & Drug Counselling services. It is vital that people find connection and work though their use / misuse in a supported environment. Your opinion matters and will be used in supporting our services to maintain and develop.

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Response from Paul Crossan, Clinical Nurse Specialist, CAMHS North Team, Donegal Mental Health Services 7 months ago
Paul Crossan
Clinical Nurse Specialist, CAMHS North Team,
Donegal Mental Health Services
Submitted on 30/11/2021 at 17:28
Published on Care Opinion on 01/12/2021 at 09:16


Dear Parent

I am glad to hear that your child is engaged in the Adult Mental Health Service and has overcome the difficulties encountered during his/her teenage years.

From a CAMHS perspective, I am disappointed to learn that your experience had not been positive. As a service, we strive to provide the highest standard of care in meeting the needs of young people and their families. Unfortunately this has not been your experience. Perhaps you could contact us (via telephone, or write to us anonymously if you so wish) to provide more detailed feedback on the specific aspects where we fell short on, which will help to inform us on how to make the necessary improvements for other young people/families who avail of our service in the future.

Once again, I am delighted to hear that your child is getting the help they need and is now in a better place. Thank you for your valuable feedback, and I look forward to hearing from you.

Kind regards,

Paul Crossan

Clinical Nurse Specialist

CAMHS

Rossan College

Ballyraine

Letterkenny

Tel: 074 9120340

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