"Patient Confidentality ."
About: Sligo/Leitrim Mental Health Services Sligo/Leitrim Mental Health Services Sligo Town
Posted by Unhappy service (as ),
I contacted my Gp who referred me to Ballymote as I requested.I attended a clinic where I was assessed by a nurse, who then was to arrange an appointment for me with the details I had provided and patient confidentiality explained to her the reasons why I could attend in Ballymote.
The following day she rang me at 9 am she was trying to arrange an appoint for me while constantly talking to someone else in the office, this was quite distressing and said when an appointment had been arranged I would attend.
She then started to send me texts about appointments in Sligo, which I had previously explaned the reasons why I coudnt attend there.
She then rang again and kept pressuring me with dates.
I was unable to attend the appointment arranged in Sligo due to health issues , she then got a councillor to ring me without prior warning when my children were home from school.
The councillor was from my Local area and I had previously explaned to the nurse about patient confidentiality. I have previously spoken to this persons partner locally a few years ago in general but guess what, I then saw this person in the local supermarket who did everything they could to avoid me at all costs.
Professional and patient confidentiality needs looking into , this happened aprox 18mts -2yrs ago, and I do not now have any confidence left to start this whole process again to possibly get some help for my condition.
I hope other patients do not or have not had this experience of this service.