"Feel like I am not understood"

About: Sligo Leitrim Mental Health Services

(as the patient),

I feel there is great people working up there in mental health team sligo very intelligent group. But i do feel very confused about how it runs. I've just been asked a bunch of questions on my second visit with no help for me on my lowest days just a lot of questions and no therapy.

I really wanna talk out stuff and get to work on myself soon as i can. I always feel on the clock up there and sense the anxiety knowing the place gets through a lot of people every day, due to high demand.

You can just sense they are very busy and I'm aware alot about that. I think there are great doctors just being given alot to deal with,  I guess due to the epidemic in the condition.

Responses

Response from Joanne O'Halloran, Clinical Psychologist, Sligo Leitrim Mental Health Service, HSE 2 years ago
Joanne O'Halloran
Clinical Psychologist, Sligo Leitrim Mental Health Service,
HSE

I meet with service users and sometimes with their families. I assess psychological problems and provide psychological interventions in an effort to help service users overcome their difficulties.

Submitted on 02/01/2018 at 14:04
Published on Care Opinion on 03/01/2018 at 09:49


picture of Joanne O'Halloran

Dear Sligo356,

Thank you for taking the time to post your feedback on your recent experiences attending the Sligo/Leitrim mental health service.

I am sorry to hear about your experience of our service and I would really like to discuss this with you in more detail. It is true that we are a busy service but it is very important to us that we are meeting service-user needs as best we can.

I hope you contact me so that I might be able to provide support and guidance. Please email me directly at joanne.ohalloran@hse.ie in confidence.

Thank you for taking the time to provide your feedback and once again I do apologise that your experiences have not been positive.

Kind regards,

Joanne O'Halloran

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