In the past three weeks I have been in the eye clinic with my mother who is in her eighties...she is one of the lucky ones we only were there for 9 hours other older and on their own were there a lot longer .....no eats of drinks as I believe they are afraid to move in case they are passed over when the nurse calls....and you can not always understand who the nurse is calling....I'm not old or hard of hearing and I had a problem with the names called....
Having enquired how much longer we have to wait the nurse could not say as only one doctor was their all day Why bring people in leaving them all day knowing you don't have the staff? This is so frustrating and annoying. so when 5. 30 came admin staff went home 30 plus still sitting waiting... some left ....and the rest were told they have to go to level 3 Day ward....they would be seen but nobody could say when? ? ?
If information was relayed in the day to patients so they could decide if to stay or go
or at least tell them to go away for hour and eat and drink then come back assured they will not be missed or put to end of line...I felt so sorry for one old lady who had taken a taxi from Navan and had to travel back later that night on her own she admitted she was a bit scared....I asked on a number off occasions in the day/night if any of them would a least like a tea or coffee.
Also, some of the eldery people seemed confused ...as to what to do when they get out of lift...
"Problems in the eye clinic"
About: Mater Misericordiae University Hospital / Ophthalmology Mater Misericordiae University Hospital Ophthalmology Dublin 7 0605-0600
Posted by bruno (as ),