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Who is responding to your stories on Care Opinion?

People who post feedback on Care Opinion appreciate a response from relevant staff. But while some organisations respond to all feedback, others respond to very little.

The main chart below shows the "responsiveness" of many large health and care organisations: how many of the last 100 stories about each organisation received a response? (The chart is updated every day and includes data from in England.)

To explore further, select a bar on the chart or search for your local health or care provider.

Response rate to last 100 stories (updated daily)

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You can zoom into the chart by clicking on the smaller lower chart, or by using your mouse wheel or trackpad.

To get started select a bar on the chart, or search for an organisation.

Responsiveness over time

Select or search for an organisation to see how it has been responding over time