"Trying to arrange an appointment"
About: Mater Misericordiae University Hospital Mater Misericordiae University Hospital Dublin 7 0605-0600
Posted by Alexdublin (as ),
My mother has reduced vision and long term epiphoria in one eye. The tear duct is one eye is constricted. Her eyes are constantly watering and impair her vision. The optition requested her doctor arrange a referral to Ophthalogy to access if Mum would be suitable for probing of the tear duct. 14 months later, 4 referral letters sent, 1 emergency drop in which was very upsetting, 1 email and numerous calls to a phone number that is constantly busy we cannot communicate with anyone. I went in recently to see if I could arrange an appointment but sent away with a "number" to ring and an "email address". My parents are elderly, my father is quite deaf and struggles with communication, my mother suffers from parkinsons, chronic pain and anxiety. What does a person have to do?